Desys

RTA

The new frontier of remote assistance.

Connect your users quickly, resolve emergencies remotely from any device, and retrieve historical data to create technical documentation—everything at the click of a button!

Real Time Assistance (RTA)

Real-time annotations

Add notes and visual indicators to shared content during remote assistance sessions.

Intervention recording

Record and archive technical support sessions for future reference and training.

AR compatibility

Supports augmented reality headsets (Epson Moverio).

Real Time Assistance (RTA)

Web-based solution

Instant access to remote assistance features directly from the browser, without the need for dedicated software installations.

Mobile Device Integration

Full support for smartphones and tablets, enabling technical interventions even while on the go.

Multiuser

Ability to involve multiple specialists simultaneously in a single support session for complex issues.